Privacy Policy
At Alakh IPTV, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use and protect it, when we may share it, and the rights and choices available to you.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
1. Who We Are
Data Controller: Alakh IPTV
Email: info@alakhiptv.com
For questions regarding this Privacy Policy or our data practices, please contact us using the email address above.
2. Information We Collect
Depending on how you interact with our website and services, we may collect the following categories of information:
Account and Contact Information
When you register, subscribe, or contact us, we may collect information such as:
- Name
- Email address
- Password
- Contact information
- Other information you voluntarily provide
Payment Information
When you purchase a subscription, payment and billing information may be collected and processed by our third-party payment providers. Alakh IPTV does not store complete credit or debit card numbers on its own servers.
Usage and Technical Information
We may automatically collect certain technical and usage information, including:
- IP address
- Device identifiers
- Device type
- Browser type and version
- Operating system
- Pages viewed
- Actions performed on our website
- Approximate location derived from your IP address
- Date and time of access
- Referring URLs
Support and Communications
If you contact us for support, provide feedback, or communicate with us through our available channels, we may retain the information and content contained in those communications.
Cookies and Similar Technologies
We may use cookies and similar technologies to operate our website, remember your preferences, maintain sessions, and understand how visitors use our services.
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To create and manage your account.
- To provide, operate, maintain, and improve our services.
- To process payments and manage subscriptions.
- To provide customer support and respond to inquiries.
- To monitor, prevent, and detect fraud, abuse, security incidents, and unauthorized activity.
- To troubleshoot technical issues and improve website performance.
- To analyze usage patterns and improve our features, content, and user experience.
- To send important account-related notifications and service updates.
- To send promotional communications or offers where you have provided consent or where otherwise permitted by applicable law.
- To comply with applicable laws, regulations, and legal obligations.
- To enforce our Terms and Conditions and protect our rights, users, and platform.
You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.
4. Legal Bases for Processing — EEA and UK Users
Where applicable, we process personal information based on one or more of the following legal grounds:
Contract: We process information when necessary to provide services you have requested or to fulfill our contractual obligations.
Legitimate Interests: We may process information where necessary to operate, secure, improve, and promote our services, provided that our legitimate interests do not override your applicable rights and freedoms.
Consent: Where required by law, we rely on your consent for certain activities, such as optional cookies or marketing communications. You may withdraw your consent at any time.
Legal Obligation: We may process personal information when necessary to comply with applicable legal, regulatory, or governmental requirements.
5. How We Share Your Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers that process information on our behalf and according to our instructions. These providers may include:
- Payment processors: To securely process payments and transactions.
- Hosting and infrastructure providers: To operate, maintain, and secure our website and services.
- Analytics and technology providers: To understand service usage and improve performance and functionality.
- Customer support providers: To help us respond to and manage customer inquiries.
- Fraud prevention and security providers: To detect and prevent unauthorized activity, fraud, and security threats.
- Professional advisers: Such as legal, accounting, or financial professionals, where necessary and subject to appropriate confidentiality obligations.
We may also disclose information:
- When required by applicable law, regulation, court order, or legal process.
- When necessary to protect our rights, property, users, safety, or the integrity of our services.
- In connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business or assets. In such circumstances, we will take reasonable steps to ensure your information remains protected or provide notice where required by law.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to help operate our website and improve your experience.
These technologies may be used to:
- Keep you signed in.
- Remember your preferences.
- Maintain website functionality.
- Understand website usage and performance.
- Improve our services and user experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide and maintain our services.
- Fulfill contractual obligations.
- Comply with legal and regulatory requirements.
- Resolve disputes.
- Prevent fraud and abuse.
- Enforce our agreements and policies.
When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, where appropriate.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Our security measures may include:
- Encryption of data transmitted over the internet using technologies such as SSL/TLS.
- Access controls that restrict access to personal information.
- Security monitoring and measures designed to identify vulnerabilities and unauthorized activity.
- Appropriate safeguards for systems and service providers that process personal information.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. We therefore encourage you to use strong, unique passwords and keep your account credentials confidential.
9. International Data Transfers
Your personal information may be processed or stored in countries outside your country of residence.
Where personal information is transferred internationally, we will take appropriate measures and use legally recognized safeguards, such as Standard Contractual Clauses where applicable, to protect your information in accordance with applicable privacy laws.
10. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to or request restriction of certain processing activities.
- Withdraw consent where processing is based on consent.
- Request portability of your personal information where applicable.
- Opt out of marketing communications at any time.
EEA and UK Residents
If you are located in the European Economic Area or the United Kingdom, you may also have the right to lodge a complaint with your applicable data protection authority.
California Residents
Subject to applicable California privacy laws, California residents may have rights to request access to, know about, correct, or delete certain personal information.
Alakh IPTV does not sell or share personal information for cross-context behavioral advertising.
To exercise any applicable privacy rights or submit a privacy-related request, please contact us at:
We may need to verify your identity before completing certain requests where permitted or required by law.
11. Children’s Privacy
Our services are not intended for children.
We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us at info@alakhiptv.com so that we can review the matter and take appropriate action.
12. Third-Party Websites and Links
Our website may contain links to websites, services, or platforms operated by third parties.
Alakh IPTV is not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any external websites before providing them with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date. Where required by applicable law, we will provide additional notice regarding material changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Alakh IPTV
Email: info@alakhiptv.com
Last Updated: August 6, 2026